Terms and Conditions

Thank you for visiting our website. These Terms and Conditions (‘Terms’) apply to your use of this website and any and all other websites operated by SDR13 Pty Ltd. These Terms apply regardless of the means of delivery of the website to you.

By using our website, you indicate that you have read and accept these Terms (as modified from time to time). Your continued use of this website constitutes your agreement to these Terms and your consent for us to collect, use and disclose your personal information in accordance with our privacy policy.


Website Content and Accuracy of Information

We take all reasonable steps to ensure the accuracy and completeness of the information available on our website that has not been supplied by a third party. We make no warranties that any information or content is accurate, up to date or complete. We accept no liability for any loss or damage caused by inaccurate, out of date or incomplete information or content. You should independently verify any information and content on this website before relying on it.


If you find inaccurate, out of date, incomplete or unlawful information or content on our website, please contact us.


Linked Sites

Our Website may contain links to websites operated by third parties. Unless otherwise indicated, we do not control, endorse, sponsor or approve any such third party websites or their content nor do we provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content. This includes any links to social media sites relating to us, your use of which is subject to each platform’s terms and conditions which you consent and agree to be bound by in accessing them.


Intellectual Property Rights

The materials displayed on this website, including without limitation all editorial materials, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trademarks, are the property of SDR13 Pty Ltd and are protected by copyright, trade mark and other intellectual property laws. No right to use or licence any of our intellectual property rights is granted except as explicitly set out in these Terms.


You agree not to download, copy, reproduce, republish, modify, post, sell, reuse, translate, distribute, broadcast or circulate any such material to any third party without the express written consent of SDR13 Pty Ltd.


Unacceptable Activity

You must not misuse this website. This means you will not act in a way that we would deem to be inappropriate, unlawful or prohibited by any laws applicable to our website. You agree not to access and use the website to violate, or encourage the violation of the legal rights of others; engage in, promote or encourage illegal activity; distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature; and for any unlawful, invasive, infringing, defamatory or fraudulent purpose.


If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.


Conditions of Purchase

In our online bookshop we offers print books in paperback format as well as in electronic version (PDF).

By placing an order you are offering to purchase the goods on and subject to these Terms.


SDR13 Pty Ltd. reserve the right at its sole discretion not to supply certain customers, to apply limitations of quantity or value, and to rescind acceptance, in whole or in part, of any order containing incorrect information, whether this results from technical malfunction or any other cause, or in cases where the order is in conflict with the conditions of purchase.


When you make an order, a contract between us for the purchase of the goods will not be formed until your payment has been approved and our billing agent has debited your credit or debit card.



All of our prices are in Australian dollars (AUD) and include GST (Goods and Services Tax).

Any order originated and processed by SDR13 Pty Ltd. Is processed in Australian dollars (AUD).


Credit/Debit Card Payment Security

Any financial information you provide to our website is not held by SDR13 Pty Ltd., it is directed to our billing agents who ensure the highest security for the processing of your credit/debit card transactions. Data is encrypted for the customer’s safety. SDR13 Pty Ltd. cannot be held responsible for a security failure originated with our billing agents or other suppliers.


When making a purchase, you will be given the opportunity to review your order, shipping details and provide your credit or debit card information. After entering your financial information and submitting your order, you will receive confirmation as to the success or failure of your transaction.


Your Order

  1. Print Publications

SDR13 Pty Ltd. uses reasonable endeavours to maintain the stock of our goods to meet the orders made through our website.



SDR13 Pty Ltd. ships goods Australia-wide. Total costs of the goods or services offered include all appropriate shipping/handling charges and taxes. We do not ship to international addresses and direct such to Amazon’s third-party website.

Orders are dispatched within 2-4 business days. Shipping times are estimated at between 1-7 business days depending on your location within Australia



You may cancel your order within 24 hours of ordering by contacting us at admin@theupwardbully.com. If your order has already been shipped, please refer to Returns and Refunds below.


Returns and Refunds

Our books come with guarantees that cannot be excluded under the Australian Consumer Law. You may be entitled to a replacement of refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You may also be entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you have a misprinted or faulty book, please email us at the admin@theupwardbully.com with a photo of any faulty pages along with the copyright page so we can investigate further.


  1. PDF books


Purchased digital content shall be delivered to you by making the book available in electronic format.


If you download digital content, the file may be stored on the end device that you use personally. The following in particular are not permitted:

  • making unauthorised additional copies, in particular on end devices or media to which third parties have access;
  • adapting digital content, and publishing or exploiting the item thus made;
  • passing on digital content to third parties, or making it available to the public (including intranets).

The above rules apply to digital content in its entirety as well as any part that is protected by copyright (individual chapters/articles, photographs, diagrams etc.)


Cancellation, Returns and Refunds

Customers are not entitled to refund or return on electronic versions of our books. SDR13 Pty Ltd will resupply corrupted, incomplete or incorrectly supplied PDFs through our websites if notified within 48 hours of purchase. SDR13 Pty Ltd will not resupply an electronic book that has been lost due to system failure, accidental deletion or other causes beyond our control. It is your responsibility, once supplied, to ensure the security and integrity of the PDF.


If there is a problem with your PDF copy, contact admin@theupwardbully.com.


Our Liability

This Website is provided by SDR13 Pty Ltd on an ‘as is’ and ‘as available’ basis. To the maximum extent permitted by law, SDR13 Pty Ltd excludes all liability for any loss or damage of any kind (including special, indirect or consequential loss and including loss of business profits) arising out of or in connection with the website content and the use or performance of theupwardbully.com website.

To the full extent permissible by applicable law, SDR13 Pty Ltd disclaims all guarantees, warranties, and representations, express or implied. Nothing in these terms excludes, restricts or modifies any right, remedy, guarantee or warranty, implied or imposed by any legislation which cannot lawfully be excluded or limited. This may include the Australian Consumer Law which contains guarantees that protect consumers when acquiring goods or services.



These Terms are governed by New South Wales law. Any grievance or dispute is subject to the non-exclusive jurisdiction of the Australian courts.


If any of these Terms is (for any reason) held to be unenforceable, illegal or in some other way invalid, the remainder of these Terms will continue in full force and effect.